Effective Date: 5/3/25

At High Heavens, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By accessing or using our services, you agree to the terms outlined here.

Personal Information We Collect

– When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device.
– As you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with the site. We refer to this automatically-collected information as "Device Information."
– We collect Device Information using technologies such as cookies, log files, web beacons, tags, and pixels.
– Additionally, when you make a purchase or attempt to make a purchase through the site, we collect information from you including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. This is referred to as "Order Information."
– When we talk about "Personal Information" in this policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

– We use the Order Information we collect to fulfill orders placed through the site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
– We use this Order Information to communicate with you, screen orders for potential risk or fraud, and when in line with the preferences you’ve shared with us, provide you with information or advertising relating to our products or services.
– We use Device Information to help screen for potential risk and fraud, particularly your IP address, and to improve and optimize our site by generating analytics about how our customers browse and interact with the site, and to assess the success of marketing and advertising campaigns.

Sharing Your Personal Information

– We share your Personal Information with third parties to help us use your information, as described above.
– For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
– We also use Google Analytics to understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
– You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
– We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

– As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
– You can opt out of targeted advertising by visiting:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
– Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track
– Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights
– If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
– If you would like to exercise this right, please contact us through the contact information below.
– Additionally, if you are a European resident, note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests.
– Also note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention
– When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
– We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us
– For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@thehighheavens.com.